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Qiecheng is named after two ancient Chinese sayings "Perseverance can carve the hard metal and stone" and "Utmost honesty can cut the hard metal and stone”. The meaning is that no difficulty is insurmountable if one sets one's mind to it. Where wholehearted dedication is directed, the whole world will step aside to let you by.

Perseverance can carve the hard metal and stone: It is quoted from "The Analects of Confucius • Encouraging Learning", which is exactly what Qiecheng's entrepreneurial spirit lies in—whether it is in learning or in business, Qiecheng is necessary to persevere and face difficulties, and keep learning for unremitting progress and innovation.

Utmost honesty can cut the hard metal and stone：It is quoted from "History Of The later Han Dynasty", which is exactly what Qiecheng's entrepreneurial character lies in—because honesty is the the truth of the world, so the pursuit of honesty shall be the fundamental requirement of a human’s life. Qiecheng never forgets its original heart to treat the customers with honesty, to establish its prestige and reputation by honesty, to gain customers trust by honesty, and to make long-term development by honesty.

Qiecheng aims to create healthy home appliances with excellent performance, high quality and high cost-effect, to guide the consumption concept of healthy home, and to improve the quality of home life. Qiecheng is sincerely seeking to cooperate with global customers on ODM and OEM, while actively promoting the development of its own brand.

Qiecheng takes the responsibility of thinking what customers want, doing what customers need, and providing customers with high-efficiency and high-coordination services.

In today's fiercely competitive market, Qiecheng is not afraid of competition and is not shy about sharing resources and value with its peers and customers. Qiecheng is confident in its ability to do well and do better!

There is a long way to go, and Qiecheng will be firm in its pursuit. Qiecheng is grateful for every trust and support given by customers, and transforms this as a driving force to push its determination to improve and develop!

Q: Do you sell parts?
A: If you ordered an item from us and need a replacement part outside of warranty coverage, we are happy to help you place a replacement parts order! 
Q: Do you only sell genuine products?
A: Yes! We are proud to only sell only the best quality authentic products. Counterfeits are not allowed on our website. 
Q: What is the warranty coverage for the items I’m interested in?
A: Most of our products have warranties on manufacturing defects. Some products also offer a complete warranty from 1-5 years from the date of purchase. These warranties vary from
item to item! Which may be mentioned on the product listing, for any further queries, contact us regarding this and we will be happy to help. 
Q: How do I know if your product listings are accurate?
A: We have a lot of item data constantly being updated! Sometimes this may lead to issues like inaccurate product information, incorrect pricing or outdated product availability. We apologize for those issues.
Q: I checked out the shipping ETA on the product page, but I need this item sooner! Can you ship it any faster?
A: If you need your product faster than what is estimated, we may be able to offer overnight or two-day delivery at an additional charge. You can raise such a request and our team can update the shipping options on the phone and can choose the suitable option by paying the corresponding charges.